Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.More detail please visit our shipping policy page.

It depends on where you are. Orders here will take 2-4 business days to processe before shipping.More detail please visit our shipping policy page.

Please visit our tracking page and input your tracking number.

You may find some solution on oursupport page or you can contact us through our contact page! We will be happy to assist you.

If you need to upgrade the firmware, please read the installation guide and follow the steps in detail

It depends on the storage option you select.